Thank you for all these great updates, they look amazing. I’d love to get my hub verified; it sounds a fantastic idea and great way to build trust and a customer base. I’d like to get that going as soon as I can, but unfortunately I get this message:
Verification is in beta and therefore only available to Hubs with level intermediate and up in Canada, the Netherlands, the United Kingdom, and the United States.
The thing is, my hub is intermediate and is also within the UK. Is this a bug, or is there some other issue here?
2 Likes
gregh
March 11, 2016, 3:12pm
4
I love the extra detail in the shipping. I have been wanting that for a while. Not having the extra click to get there is also very welcome. Some of the upcoming changes sound reallt great too.
However I can’t verify my hub. The link in the email brings me to an error (attached)
And if I go through the dashboard it says
Verification is in beta and therefore only available to Hubs with level intermediate and up in Canada, the Netherlands, the United Kingdom, and the United States.
I should qualify…
Great to see advances in the platform though.
1 Like
During this update the layout has gone wrong on the Safari browser on Mac. The right columns on various pages have been knocked down to the bottom of the main content.
Actually the hub dashboard doesn’t work in Safari.
Also with this update my order widget button has become cut off, see attached.
Jep, we’re having an issue. next deploy (about 1 hour) should solve this. Sorry for the inconvenience
1 Like
Ouch! next deploy (about 1 hour) should solve this. Sorry for the inconvenience
1 Like
Jep, we have a Safari bug. Should be fixed in next deploy (1 hour). @FrancescoB could you double check the Widget issue?
gregh
March 11, 2016, 4:09pm
12
I have just noticed that the picture shown in the Hubs listing has been reset to the default Initials icon “GH” rather than my selected profile picture - even though that is still showing in the hub itself.
2 Likes
I like the updates, however now when I try to edit my hub description and save I get the following error: “Ouch. There was an error updating your hub. Please try again or contact us.”
Have reproduced the problem behavior multiple times in 2 different browsers.
1 Like
JATMN
March 11, 2016, 4:38pm
14
PLEASE FIX ASAP!!!
Edit Hub, description portion appears to have limited text now. It is showing my current description from pre-update… but I cant make any changes to the hub details because it keeps saying description required. When I try to type in the description it appears I have more than maxed out the unknown character limit… PLEASE REVERSE THIS ASAP!!!
JATMN
March 11, 2016, 4:43pm
15
Now when I load the page the whole description has been cleared out completely!
*PISSED OFF* I dont want to re write all that!
@Filemon
JATMN
March 11, 2016, 5:08pm
16
Images on “perks” page is broken to.
I’m on it, will get back to you asap.
1 Like
Hey thanks for reporting this, we’re fixing it right now. You won’t have to rewrite that @JATMN
1 Like
Thanks for reporting. Bug on Safari should be fixed.
We’re now on the Order Widget problem.
JATMN
March 11, 2016, 5:30pm
20
Thanks, Yea I see it still in tact on the hub view just messed up in edit mode.
JATMN
March 11, 2016, 5:32pm
21
Default “My Orders” page is way too much in your face… should only show active orders by default rather than having to select “active” after loading the page… this feels like going backwards from pre-update.
Thanks for sorting this, it’s working now as far as I can tell (my phone is verified). However, when I got to verify my address (UK), the address is in a very strange order:
My Name
City
Postcode
House/Street name
Flat number
I am hesitant to confirm and click the send button as I am very unsure that our postal system can handle that - it’s all back to front. The correct format would be:
My Name
Flat Number
House/Street name (although these two are occasionally reversed like USA)
City
Postcode
Can you advise what is going on here? I’ve checked my hub location in the Edit Hub page and everything is in the correct boxes (although again, they are in an unusual order).
1 Like