Introducing the new Hub Dashboard

FrancescoB · 2016-03-11T18:46:20.000Z

Hey @David_Byers it should be fixed now! Let us know if you’re get other errors.

FrancescoB · 2016-03-11T18:48:37.000Z

Hey @JATMN you shouldn’t have any problem saving now. Let me know if everything goes fine.

FrancescoB · 2016-03-11T18:50:08.000Z

Also this should be fixed. Thanks for the help!

FrancescoB · 2016-03-11T18:51:29.000Z

Hey @Steelmans, the issue with the Order widget is now fixed. Thanks for the help!

Filemon · 2016-03-11T19:00:20.000Z

Should be fixed now, thanks for bringing all of this up!

JATMN · 2016-03-11T20:20:15.000Z

Verification still broken…
I click the button and get a text… but no clue where im suppose to put this code… but I have like 4 verification codes now lol

Cotterpin · 2016-03-11T20:54:18.000Z

Thanks for the improvements!

I’d like to chime in and say address verification is incredibly creepy. I work in multiple locations that have my printers in and if someone is going to pick them up, unless I know them, I will never give them my address and will meet them locally somewhere like a Starbucks. So this is very unfortunate that a hub will be penalized without providing an address on the website. I suppose its time for a PO BOX.

Filemon · 2016-03-11T20:54:28.000Z

Ok, I’m on it!

ehud42 · 2016-03-11T20:56:15.000Z

Tried a few more times, and still the same thing - the site sometimes seems to indicate it has sent a code via SMS (and I receive it), but when I enter it, the code seems to disappear and I’m sitting in limbo either having not started (send a new code) or waiting to enter the code…

Any progress?

Filemon · 2016-03-11T20:59:34.000Z

It’s a bug, we’re on it. Will keep you posted on this thread. Sorry for the inconvenience

JATMN · 2016-03-11T21:06:43.000Z

I have to agree with this…
I print from 2 locations (both within a few miles of each other) so I have one of them set as my “primary” location.
But I have -never- done “pickup” at my locations due to restrictions at both locations I cant have people just showing up on me.
I have always meet customers at arranged public locations, which has never been a issue with any of them and many of them actually liked it better.

I have a PO address myself as well which I can use as normal address without “PO” in it… but I opted to not use that address when I started my hub because at the time I was reading something that basically said that was a violation and could get my hub shut down by 3Dhubs.

I am actually -very- against the address verification part. I dont mind text or email or whatnot… but the address part… not feeling it.

flowalistik · 2016-03-11T21:07:52.000Z

I came here just to say that the name of the clients are the best things I’ve seen this month so far.

JATMN · 2016-03-11T21:10:07.000Z

Yours is better than mine… I get the code… but nowhere to input it… lol

JATMN · 2016-03-11T21:13:44.000Z

Format is still jumbled looking on my side… “Street name, house number” should really be first o.O

imagine3dps · 2016-03-11T22:28:37.000Z

Same here - I get a code but no place to enter it.

imagine3dps · 2016-03-11T22:32:57.000Z

Suggestion - an order shouldn’t move to “Complete” until I’ve been paid. It’s too easy to lose track of stuff. Is that possible? Leave it in Active with a status of Payment Pending. I think that would be much easier for us? Any thoughts?

Filemon · 2016-03-11T22:51:35.000Z

@imagine3dps @JATMN @ehud42 we’ve found the issue for telephone verification for US Hubs and will work to fix the issue. Expectations are that we will not have it fixed before tomorrow, so I have to ask you to hang in there for a day. Really sorry for the inconvenience. Will touch base asap!

Snortimer · 2016-03-11T23:06:14.000Z

I’m also having issues with verification. I’m in the US, of Intermediate level, and have tried (I thought successfully) to verify with my phone number a few times. It allowed me to enter the code each time, but checking back later showed that it wasn’t verified.

As for the address, I have a problem specific to my address. While my shop has a physical address, the US Postal Service doesn’t deliver to it, and provides a PO box for my use. Therefore, I need my address to reflect my physical location, but I need verification mail sent to a PO box. This is a situation beyond my control (apparently the USPS doesn’t want to deliver to buildings across the street from a Post Office), but I’d like to be verified.

Can you look into this, and into a way to separate physical addresses and mailing addresses?

Thanks!

Filemon · 2016-03-11T23:29:56.000Z

@imagine3dps @JATMN @ehud42 @Snortimer I just got word from our devs that phone verification issues are fixed and should work. Can you please confirm? Thanks again!

Snortimer · 2016-03-11T23:55:51.000Z

It looks like the phone verification worked!

I’m still not sure about the mail verification. I made my address strange to try to get it to work, but I fear changing the “Business Name” line will un-verify things after it’s verified. Of course, I probably won’t receive the code for a week or so.