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Aug 2016

Hey Brian, does that mean if I don’t complete this new verification I will be lowered in search ranking when a customer makes a search ?

Hi @Xeno, that will be the result if lots other Hubs do verify themselves and you don’t, while verified Hubs get a little push in ranking you would might end up a few spots lower. We’re not lowering Hubs for not verifying, just rewarding Hubs who do.

Does that make sense/answer your question?

Thank You Brian!, I do have two questions though please, Will the huge increase in hubs verifying ourselves create a delay in our Mail Verification Postcards Arriving? and also in as I am in the middle of the United States how long can I expect to wait on Postcard to arrive in the mail? Also ONE MAJOR DRAWBACK to the phone verification method…I prefer to use my landline for all phone conversations I have, and the system would not allow me to verify my land line, so thus I had to verify a cellphone number that I rarely use/only use for emergencies. Is there another way to verify our landlines as hubs? Thank So Much for all of your time and Brian I really do appreciate all of your time and help!

PS i have only been receiving repeat customers and no new ones since this started, and I was just starting to pick up a decent amount of work :frowning: sad face THANK YOU!

I think it is bad that you have to verify your hub, because the first costumer will verify it…

Hey Iceman24k,

The postcards are being sent out by 2 external services so they should be used to some volume since they are also being used by other big(ger) companies.

As for the phone verification, we did look at verifying with for example voice. However an important use case for the connected phone number is sending you order notification and update texts, which wouldn’t work on landlines, right? For now we first want to see how the adoption is before we dive into more development work. But your feedback is noted :slight_smile:

Thanks for the update!

Brian

THANK YOU BRIAN!!! your absolutely right about the phone thing!!! The notifications are AWESOME! I don’t have to check my email all day to make sure I am not missing any orders LOL. Thank You Very Much for your time and help! I really appreciate this! also I am excited about getting verified!YAY, I have been looking forward to this since I signed up! I am also very excited and see this as a positive thing, and a reward! and I so hope it helps us all!

Verification only takes a minute to complete, and the only thing you have to do is enter a very simple 4-digit code that gets sent to you via SMS or postcard.
I personally think that it helps to create a secure environment for the customers, and it seriously is no big trouble.

If someone sends a text to my landline (in the UK) I get a call and then an electronic voice reads out the text. I didn’t know this even existed until recently, as people rarely send sms messaged to my landline, but maybe it’s worth a try. Perhaps your land-line provider does something similar and you aren’t even aware of it like I wasn’t.

Cheers,

Greg

That Is Awesome Greg, Thank You Very much for sharing! I will go ahead and check/ that would be way cool/epic if I could get a service like yours! cheers! :slight_smile: thnx

How to upload pictures when I do not have any orders?

You don’t have to upload pictures from customer orders (in fact you can’t unless you get their permission), instead you should upload pictures from past parts you’ve printed, to showcase your quality.

Hello, didn’t want to open a new thread on this topic but I receive my payouts using Paypal but I can’t seem to verify Paypal here on 3DHubs. It says “Please provide valid Paypal details” after I have entered my first name, last name and Email. My Paypal account is 100% verified and I have no problems receiving funds from 3DHubs. Just the verification process is not working. Any tips?