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Sep 2016

Hello all. I recently purchased an M3D and I could really use some help getting everything calibrated correctly since nothing I’ve attempted to print has come out with decent quality. Right now I’m trying to figure out how to adjust the temperature since I’m thinking its overheating the filament. I aborted my last print partway through because the details looked a little melty and there were spiderweb strings all over it. Am I correct in assuming it’s running hot? I’m using the stock M3D software on a Mac and I haven’t found a field to manually adjust the temp. As far as the other calibrations I’ve just been using the auto calibrate function but I’m sure there’s a more accurate manual method of doing that as well. If anyone would be willing to guide me I’d be really appreciative. I’ve attempted to contact M3D support 5 times now with different questions and they haven’t replied once…

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    Sep '16
  • last reply

    Sep '16
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Yeah I’m leaning more and more towards buying something nicer. Not sure how I can return this junk though because they don’t reply to any of my messages. I’ve tried to get support in 5 different ways and haven’t gotten a single reply. I checked the Better Business Bureau website and they have 40 some complaints against them… Should have done my homework…

Well, my reasoning for the Prusa i3 was:

  • Good price
  • Complete feature set w/ autocalibration, rivals the big brands
  • All parts are serviceable/replaceable/upgradeable like on a PC
  • Great community behind it
  • 24/7 chat support
  • Everything is open source, no more crappy closed source firmware and propietary g-code

Indeed, that was what drove me as well, the people on the forums bragging about their good prints.

Ultimately, M3D support said they would be willing to exchange my beta printer with a retail version for the low-low price of round trip shipping to the US(I think a couple hundred bucks - I forget).

If you got one of the later models, yours might be better.

Like I said earlier, try to use one of the alternative software solutions for it, don’t rely on the default software.

M3D Fio was my best friend.

As for material I mostly used PLA, but not their PLA which was too expensive.

I did have a roll of their material.

I suspect that the people who had good prints mostly used M3D’s branded PLA. However for me the price and the shipping costs were off-putting. I live in Europe. That’s another reason I went for a Prusa, the Czech Republic is actually pretty close to my country and shipping via UPS is 10-20 Euro depending on the package size.