We have a Projet 3510sd as well. We love the machine when it works. However, yes the built quality is poor. Ours is always down, the power supply died three times in 6 months. After the last fix, it sat down for two months unused because we lost all job for the machine due that it was always down. Once we finally got some jobs for it , it broke again. The UV lamp stopped working out of the blue. Gladly we have a Stratasys Objet 260v which is a workhorse. It had issues as well, but Stratasys customer service is phenomenal , a lot cheaper and extremely fast. Our Objet 260v has not been down for more than two days.
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Our unit had a UV lamp replaced 3 times and calibrated couples more time. In addition to that we had a failed print head, roller motor assembly, and bunch of othe issues within the span of 2 years. We are looking at alternaties and we also did have one of Stratasys units in the past. It was much more reliable system.
RFID is definitely a problem. We had to replace a few of them on the jugs. The problem for us is a high upkeep cost.
Frequent breakdowns make it a real money pit.
Hi
We had a printhead replaced one time already. There is definitely excessive technical maintenance on this system. Our repair costs are getting close to half the purchase cost within a span of 2.5 years. And the material cost if fairly high too. Do you know if there is only one supplier of the build/support material for their printers ?
Most likely our best alternative will be to get a new system from another company.
Hi Matt
I will email you a list of what we had to repair on our system already. I think that buying a new printer ( from another manufacturer) will be a better financial decision for us in the future.
Hi,
Call this guys, ask for a tech and your questions will be gone so your problems ( just make sure you pay then something)
Old Dominon Dental Corp.
Phone: (804) 285-0777
Your welcome in advance. 
Jay.
HI @OM3Dmaster,
3DS, again and again… Every ( yes, it’s real ) customer of 3DS i heard those 3 last years in the 3D printing industry get a lot of trouble with them equipment : SLA, SLS, FDM … It’s hard but we need to be clear about this company : Bad equipment, bad customers services ! And of course : they can’t justify the price of them equipment.
Just an advise : run to an other equipment
2 years later
Hello,
I read your comment on your Projet, we are working with a firm in France who makes and sales alternative materials for 3D professional printers, it’s www.gecko-3d.com 62.
They made an alternative wax suport material, equal to G-300 and they will launch alternative resins at the beginning of 2019. They will also launch waxes materials for CPX machines.
I hope this will help you !