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Jun 2017

I’m in the process of buying a SLA 3D printer. The two that jump out at me are the

FormLabs Form2 and the DWS XFAB. Does anyone have a preference? Pro and Cons would be nice

At a glance they seem to run the same materials but the XFAB has a alittle bigger build size

What about customer service and tech support

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    Jun '17
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    Jun '17
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one that i just noticed was on XFAB website I believe there customer service is bad. Do you guys agree?

I balked at the Form2 for a long time since I prefer not being locked in to vendor specific resins at high costs, single vendors for trays, etc. I really wanted to dislike the Form2 for those reasons. Unfortunately, the darn thing just works. All the time. Even being stubborn as I am, I dropped all of those views/concerns and buy everything from FormLabs without balking. I’m at over 95% print success rate, with most (but not all) of the failures due to me trying risky orientations or low levels of support density. As for customer service, I never wanted to use it. The galvo(s) in my system started to fail and I had lowered print fidelity over time. Support did troubleshooting with me, then took the printer back and fixed it under warranty. No issues with their service at all. In short, get the Form2. I even put a deposit on a Fuse1 because of how well the Form2 worked and the level of support you get with the printers.

I’ve been using a form2 since the first release and I’m generally very happy with it. I use 3rd party resins to keep my costs down. As I understand it the XFAB is a more expensive machine to purchase, the material selection is much larger, but the materials are also more expensive and I don’t think it allows the use of 3rd party resins.

i have both they are not comparable at all… f2 ftw…

print quality, resolution options, resin cost, printer cost, software, workflow, reliability… difference is just huge…

support on xfab is decent not bad at all. but on form it’s just fantastic :slight_smile:

Hi Jcamper,

It’s Jensen from Attenborough’s Hub.

We have own 3D printer using daylight liquid which is a lot easy to do the post-processing and the material is much more cheaper than formlab and XFAB.

The printer come with 2 sizes, small printer cost £680 and large one is £1550, material for 1Litre is only £45.

If you are interest, please can you email us?

Of course, if anyone interest welcome to email me.

Our email is info@attenborough.com

Thank you and Best Regards,

Jensen