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Sep 2016
1 month later
2 months later
12 days later
28 days later

Hi,

I didn’t find references to it yet, so here is a request:

maybe it would help us Hub owners to be able to have a “sample price calculator”, where we can upload a sample STL and see what the pricing would be, in stead of us having to go through the trouble of making a dummy order?

Olivier

Hi @Filemon,

Just wondering if there is somewhere I can change the ‘Hub cannot print invoices’ that is shown on my hub? I can’t find it anywhere and I can print invoices.

Regards

Andrew

Hi Guys,

We got a request to print 25 ✕ 7 ✕ 1.8 cm on a Ultimaker2 Machine. I’m asking myself how your slicer managed to place that object within our machine?

Best regards

Thomas

2 months later
3 months later

Where do I set the build volume of my printer? I have a custom RepRap Mendel printer which is larger than a standard Mendel printer. I believe I’m being filtered out of customer searches because 3DHubs thinks my printer is too small.

Thank you.

You might want to contact support to see if you can get a custom printer added. But be aware that 3DHubs doesn’t actually allow the full use of your print bed. They subtract 10% from your available bed size. I have an 18x18in print bed and they take away almost 2". They do this to ensure you can print the orders successfully, but I’ve missed out on a couple orders that I could have printed if rotated slightly.

How do I find the specifics on “HD” printers. There is no real guidelines besides how you need an “industrial grade printer” and a rating of 80% 5 stars? I can’t seem to find this information anywhere?