It’s unlawful to not tell someone the whole price and have them committ to buy.
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This is true, but to hit dead lines you sometime need to, and I will often schedule other peoples work in after, or not accept another jobs completely due to having accept another, so if the customer then pulls out I have not just lost one job but 2!
Or maybe they have to pay a non refunded deposite! it doesn’t need to be a lot, even 50p, its something so that you know they are a serious potential customer. just an idea…lol…
Never print the order until it’s paid. Simple as that
This person deserves to pay a cancellation fee for committing to buy a $1.3m part. I think 10% will work just fine.
26 days later
I think the image is broken - it’s showing up as a question mark for me.
I would settle for the following:
That we dont get dinged by 3dhubs when customers cancel, at some threshold. That is, allow 2 or 3 cancellations a month for active hubs without a penalty.
What penalty are you incurring from 3dhubs by a customer cancelling an order?
The hubs ranking takes a hit when the customer cancels an order.