I just bought S3d and I can’t log in for 5 days now. If I miss the password it says wrong password, but if I put the right pass it gives an Activation Error code 1018a. After 4 days I got one e-mail from their support with no help at all.
What I know so far is that the problem is in my computer because I tested my login in another computer on the same network and it worked.
But both computers have Windows 10 64bits up-to-date, same anti-virus, same firewall.
My computer have a better video card and some other software installed. But I tried uninstalling everything I could, disabled the firewall and anti-virus, ended every possible background service running and it just won’t work. Tried different network. Tried uninstalling, downloading and installing again… Tried everything together, separately and in different combinations. Same problem.
I also posted it on their forum, I believe it was “moderated” because it never appeared there (although I got the e-mail reply right away).
Your first post on the Simplify3D forums will be moderated. I’m not sure what that error code means, but I assume it must have something to do with a connection error. If you login to your account the Simplify3D site, do you see any machines activated?
When you run Simplify3D for the first time, you need to run as administrator. If you’re already doing this and it doesn’t work then I would try disabling the firewall while you activate the software. Let me know how you get on.
hey guys i have 1 that worked for me
the problem is the firewall
1.go to windows defender security center
2.go on firewall & network protection
3.scroll down and youl see allow an app through firewall
4.click on add another app
5. search were u installed it and choose the application
make sure its ticked and relaunch the app
