Add a unlisted printer to Hub

Rada3Dnl · 2015-09-17T20:44:51.000Z

I want to add a new printer to my hub but this printer is not listed. I can choose ‘other FDM’ but this looks a little cheap. Is there a way to add a new printer?

CircuitGrind · 2015-09-18T02:07:09.000Z

You have to contact support, support has also reached out to me when I list my printers as Other.

gabriela3d · 2015-09-18T06:41:15.000Z

Hey @Mercedes, would you please help @Eddi enlist his printer? Cheers

Rada3Dnl · 2015-09-18T09:09:02.000Z

Hey @Gabriela3d, can i send @Mercedes a message?

gabriela3d · 2015-09-18T09:24:21.000Z

Sure thing! Just email her at mercedesat3dhubsdotcom. Let me know if you need more help with that.

Rada3Dnl · 2015-09-18T10:30:24.000Z

Thanks!

Mercedes · 2015-09-18T13:09:05.000Z

@Rada I’ve added your printer! Cheers and happy printing !

GloomySparker · 2015-09-18T19:37:02.000Z

I’ll soon have a similar issue… but not identical…

I own a Replicator 2… Currently, it’s almost a factory machine… Very soon, I’ll add a heated bed and a E3D V6 hot end…

My question is simple… What should I do? Should I list my printer as a Replicator2? RepRap? Other?

Thanks

megmaltese · 2015-09-18T19:56:08.000Z

Click the last option in the printer list, that’s what I did.

Somebody from the 3DH crew then contacted me by email, and sent me a link with a form to compile with data about the new printer.

It’s a manual work, so it may need some time before your printer will be listed, but I was contacted in few hours after I added my option of unlisted printer.

gabriela3d · 2015-09-19T09:06:15.000Z

Hey Dominique, I guess it depends from case to case. As @Alex_Vukovic mentioned, when you’re ready to list your printer, it’s best to contact the support team. @Mercedes will be there to help with all questions Hope this helps!

GloomySparker · 2015-09-20T07:50:48.000Z

Ok, thanks. I’ll contact them as soon as I upgraded my printer.

gabriela3d · 2015-09-20T10:01:36.000Z

Cheers

BBG3D · 2016-05-18T06:54:42.000Z

Hi

I have the same trouble, need to add a new printer. Help on this issue.