3D Powder - Any experience with Noble 3D Printer company?

Chris_Lee_1 · 2017-01-02T20:16:39.000Z

And what company do you work for Chuck…that uses 7 660’s?

Lord_Pillsbury · 2017-01-02T20:16:48.000Z

Chuck, his experience closely aligns with my own. I have not experienced the “awesomeness” of Noble 3D Printers as you have so I am more inclined to believe him (Chris). As for the product itself, I will be the judge of that but even if it were awesome, it doesn’t change the FACT of how terrible Noble 3D Printers customer service was and apparently I am not the first as there are similar complaints on the BBB. It is very doubtful that I will repeat as a customer.

Lord_Pillsbury · 2017-01-02T20:57:28.000Z

Chuck Hull was the father of 3D printing and is worth $20 million according to google. He is with 3D Systems. It would seem to me that Chuck Hull would use his own products produced by 3D Systems for their own 3D printers that they produce, unless he is using the name as a pseudonym. So what’s the story here, Chuck?

Chris_Lee_1 · 2017-01-02T21:25:50.000Z

Its a little strange that you would make this comment. You don’t know me…have never met me…or have any details about my dealings with Noble…unless they shared them with you. What would make more sense is that Chuck Hull is actually Edward Aylward (pretending to be Chuck) who has to write positive reviews about his own company because nobody else will.

Chris_Lee_1 · 2017-01-02T21:27:45.000Z

Lol

Expert · 2017-02-27T00:15:31.000Z

We use Noble 3D products in-house and are very pleased with them. We understand that they have recently came out with new formulas, maybe that was the problem? Or could it be that you mixed their materials with another manufactures materials? Your right about them being hard to get a hold of at times via telephone, no problem with email though. We highly recommend their products.

Lord_Pillsbury · 2017-02-27T07:17:19.000Z

Never opened the case of powder they sent nor any of their other products. We shut down before we got started because I missed a lease on a building… I couldn’t sign without product. Noble took so long with no communication to get me my order. by the time I finally received it, we were 3 weeks before Christmas and no place to set up shop. The place I had an eye on was leased 2 weeks before I received my products from Noble. The owner was unwilling to hold it for me though he was excited about the prospect of having a 3D business there. No other place was avail and/or too expensive so we never opened. I am selling my 3D Printer and the product to boot. I tried cancelling my order twice with NO response from Noble after I lost my place to do my studio. The shipment just showed up one day. I couldn’t recommend Noble because of these reasons. The product might be just fine but I only know what my experience was and it was NOT good.

Henry_Logan · 2017-04-05T23:49:43.000Z

My experience with Noble 3D Printers has always been terrific. I’m really surprised to see anything negative about the company. I’ve been using their products for years, but never had any problems worth mentioning. I know that they are the only company other than 3D Systems that makes powder and binder for the Zprinters and Projets that actually works. I have tried Canada Powder, ZD-16 and Inocat, but they take all day to cure, which kind of defeats the purpose of rapid prototyping. Well you know the old saying, “If you do not have something positive to say about someone, you should not say anything at all. It just makes you look bad” Just saying.

svmgt · 2017-05-26T01:39:57.000Z

I have the same problem, after one month they not reply me my quations, I didn’t recive my order, I think that I lose my money, because the material I needed two weeks ago, and now I lose the client, they are missing, Terrible enterprise I can’t imagine the material.

svmgt · 2017-05-26T01:44:12.000Z

I have the same problem, is a terrible company

svmgt · 2017-05-26T01:48:35.000Z

Hi, I from other country, I’m from guatemala, I need help to receive a refund because this company is very bad. I just send one week ago a mail requesting a refund but they not answer me.

Chuck_Hull · 2017-05-26T01:51:44.000Z

What

svmgt · 2017-05-29T17:03:11.000Z

Who are you, Do you work for Noble?

Lord_Pillsbury · 2017-05-29T19:02:21.000Z

Chuck Hull watches these blogs and promotes Noble Products. Everyone else here has had a terrible time with them. Lack of communication, slow service, excuses, etc. I think Chuck knows the owner who works this out of his garage. I would stay away from Noble products just because of service issues and lack of respect for their customers. Chuck will disagree but my experience was the same as yours…terrible.

svmgt · 2017-05-29T19:16:59.000Z

Hi, this is my order number: 6689

svmgt · 2017-05-29T19:54:56.000Z

I don’t know if is the real chuck hull, but I have a bad experience with 3D system too, I bought a 3D PRINTER X60, 160 AND 260C, That printer is the first in my country Guatemala, but after two month of the garantee the mother board It stopped working, and the printer never works real, only was use for exivition, I wrote the 3D printer LA, they only give us a discount of 14%, after two year the printer doesn’t work.

ThreeDPS · 2017-06-16T16:56:25.000Z

LP, you would not believe the dealings I had with Noble3D…the guy is crazy.

I asked simple questions via email about whether or not their new products would work in my machine and he just lost it…sending me 2-3 page emails saying I wasn’t trustworthy etc.

I had tried to tweet them before the emails began and the tweet got answered MONTHS after I told the guy I would never, ever ever use his products again. He begged me via twitter to come back to using their stuff. I told him to check his email from months ago.

Total waste of time. Go with 3DP product and never look back.

(This Chuck Hull guy on this thread HAS to be the owner of Noble…edward)

svmgt · 2017-06-16T17:10:54.000Z

I can’t believe it, How is possible that can exist a enterprise like that.
After two month I don’t have my order. They think that can make all they want.
For me that is a scammer.

Lord_Pillsbury · 2017-06-16T18:41:47.000Z

It cost me my business to never get off the ground. Sorry you are having the same experience I had.

Lord_Pillsbury · 2017-06-16T18:48:55.000Z

What? Noble has terrible customer service…that was my experience and others as well. I don’t care how good their products are…if they don’t deliver in a reasonable amount of time, small businesses cannot adjust. And for you to say that we should just not say anything is absurd. If any other potential buyer of Noble products read this, be prepared for at least a 2 month delivery time from initial order date. Also, be prepared to have no communication with the company regarding anything. It is a 1 man operation out of his garage in Las Vegas and apparently has little time to answer emails. That was my experience…truth!