Quality control

We extensively audit all of our manufacturing partners (MPs) before they can manufacture your parts. All MPs perform in-house quality checks before sending custom parts to our facilities or to their final destinations. We have teams responsible for regular audits across the supplier network, to ensure that every MP is consistently following our standards for production as well as QC.

Alongside our cross-docks in Amsterdam and Chicago, we also have teams actively performing quality checks across the manufacturing network. Our on-site teams in China and India (with more on the way) inspect all outgoing orders, following our comprehensive quality guidelines. If you’d like to receive a full QC report, you can request one when you order your custom parts.

One of the reasons engineers use Protolabs Network is that we take on all the risks for you. If your parts aren’t up to spec, you can file a dispute claim and we’ll remake your components or refund your order. For more detail on how we handle disputes, you can contact our Customer Success Team at networksales@protolabs.com.